977det Privacy Policy

1 Information You Provide Directly

When you register an account, make a deposit, contact support, or engage with any feature of 977det, you may provide us with the following categories of personal data:

• Identity data: Full legal name, date of birth, gender, nationality, and copies of government-issued identification (National Identity Card, passport, or driving licence).
• Contact data: Mobile phone number, email address, and residential address (city, district, and country).
• Account data: Username, encrypted password, account preferences, and language settings.
• Financial data: Mobile wallet numbers (bKash, Nagad, Rocket, Upay), bank account details for withdrawals, deposit and withdrawal history, and transaction reference numbers.
• Communications data: Records of your messages to our support team, feedback submissions, and any dispute correspondence.

2 Information Collected Automatically

When you visit or use the 977det platform, certain technical data is collected automatically by our servers and analytics systems:

• Device data: Device type, operating system, browser type and version, screen resolution, and device language settings.
• Network data: IP address, approximate geographic location (derived from IP), internet service provider, and connection type.
• Usage data: Pages visited, features used, games played, bet history, session start and end times, click patterns, and in-app navigation paths.
• Cookie and tracking data: Session cookies, persistent cookies, and similar tracking technologies as described in Section 6 of this Policy.

3 Information from Third Parties

977det may receive personal data about you from third-party sources in the following circumstances:

• Payment providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) may confirm the status of a payment transaction, including the payer's registered mobile number or card details, to validate a deposit or withdrawal.
• Identity verification partners may supply the result of a document check or age verification process if you are asked to complete enhanced KYC (Know Your Customer) verification.
• Fraud prevention services may flag your IP address, device fingerprint, or payment details as associated with previous fraudulent activity on other platforms.

4 Marketing Communications

977det will only send you promotional emails, SMS messages, or in-app notifications if you have given explicit consent during the registration process or through your account notification settings. Each marketing communication includes a clear and functional opt-out mechanism. You may withdraw your consent to receive marketing communications at any time by updating your account preferences or by contacting our support team.

Withdrawing consent to marketing communications does not affect your ability to continue using the 977det platform or any other aspect of your account.

5 When We Share Your Data

977det does not sell or rent your personal data. We may share your data with carefully selected third parties only in the following circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard require transaction-related data to process your deposits and withdrawals. These partners operate under their own privacy policies and are required by their respective regulatory frameworks to protect financial data.
• Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other certified game providers may receive anonymised session identifiers to facilitate gameplay and resolve technical disputes. These providers do not receive your full identity or financial data.
• Identity verification partners: Specialist KYC providers may receive copies of your identity documents to conduct age and identity verification checks on our behalf.
• Fraud prevention services: Device fingerprint data, IP addresses, and behavioural patterns may be shared with fraud detection partners to protect the platform and all of its users from criminal activity.
• Legal and regulatory authorities: We may disclose personal data to law enforcement, regulatory bodies, or courts if required to do so by applicable law or a valid legal order. We will notify you of any such disclosure to the extent permitted by law.

6 International Data Transfers

Some of our third-party service providers — particularly game providers and fraud prevention partners — may process data in countries outside Bangladesh. Where such transfers occur, 977det takes reasonable steps to ensure that appropriate data protection safeguards are in place, including contractual data processing agreements that require the receiving party to protect your data to a standard equivalent to this Policy.

7 How Long We Keep Your Data

977det retains personal data only for as long as is necessary for the purposes described in this Policy or as required by applicable legal obligations. The following general retention periods apply:

• Account data: Retained for the duration of the account's active life, plus a minimum of 5 years following account closure to satisfy anti-money-laundering record-keeping obligations.
• Financial transaction records: Retained for a minimum of 7 years following the date of each transaction in accordance with financial record-keeping requirements.
• Identity verification documents: Retained for the duration of the account's active life, plus 5 years after account closure.
• Customer support records: Retained for 3 years from the date of the last interaction.
• Marketing consent records: Retained until consent is withdrawn, plus 1 year thereafter as evidence of the consent history.
• Technical and usage logs: Retained for up to 12 months in an identifiable form, then anonymised and retained indefinitely for aggregate analytics purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data — which can no longer be linked back to an individual — may be retained indefinitely for statistical and research purposes.

8 Rights Available to You

As a user of the 977det platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team using the email address provided at the bottom of this page.

• Right of access: You may request a copy of the personal data we hold about you. We will provide this within 30 days of receiving a verified request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. You may also update most information directly within your account settings.
• Right to erasure: You may request that we delete your personal data. This right is subject to our legal obligations to retain certain data for regulatory compliance purposes. Where erasure is not possible in full, we will inform you of what can and cannot be deleted and why.
• Right to restrict processing: You may request that we temporarily suspend the use of your personal data, for example while a correction request is being investigated.
• Right to data portability: You may request a machine-readable copy of the personal data you have provided to us, so that it can be transferred to another service provider.
• Right to object: You may object to processing based on legitimate interests, including direct marketing. Objecting to marketing will result in immediate cessation of marketing communications.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

9 How 977det Uses Cookies

977det uses cookies and similar tracking technologies (collectively, "cookies") to operate the platform effectively, remember your preferences, maintain your login session, detect fraud, and analyse platform usage. A cookie is a small text file placed on your device by your browser when you visit a website.

The following categories of cookies are used on the 977det platform:

• Strictly necessary cookies: Required for the platform to function. These include session cookies that keep you logged in during a browsing session. They cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences such as language settings, display preferences, and recently played games. Disabling these cookies may result in a less personalised experience.
• Analytics cookies: Help us understand how users navigate the platform, which pages are most visited, and where technical errors occur. The data collected is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, bot traffic, and unauthorised account access. These cookies collect device fingerprint data and behavioural patterns.

You can control or delete cookies through your browser settings. Blocking strictly necessary cookies will prevent you from logging in to your 977det account. For more information on managing cookies, refer to your browser's help documentation.

10 How We Protect Your Data

977det implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmissions between your device and our servers.
• Encrypted storage of passwords — your password is never stored in plain text. We use industry-standard hashing algorithms.
• Access controls that restrict employee access to personal data on a strictly need-to-know basis.
• Regular internal security audits and penetration testing of our platform infrastructure.
• Two-factor authentication options available to all registered account holders.
• Automated fraud detection systems that flag unusual login activity and transaction patterns in real time.

Despite these safeguards, no internet-based platform can guarantee absolute security. In the event of a data breach that affects your rights or freedoms, 977det will notify affected users promptly and take all reasonable steps to contain and remediate the breach.

11 Policy Updates

977det reserves the right to update this Privacy Policy at any time. Where material changes are made, we will notify registered account holders via email or in-app notification at least 7 days before the changes take effect. The "Last updated" date at the top of this page reflects the date of the most recent revision. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated Policy.

We encourage you to review this Policy periodically to stay informed about how 977det protects your data. The most current version is always available on this page.

12 Contact Our Data Team

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the 977det data protection team. We aim to acknowledge all privacy enquiries within 48 hours and resolve them within 30 days.

Contact us at: [email protected] — this is a plain-text email address and is not a clickable link.

This Policy is written in English. In the event of any inconsistency between this English version and any translated version, the English version shall prevail.